How can I book a driver?
For bookings, please go to https://beepbeep.ph/ or call our mobile hotlines +639198711169 & +639158143206. One of our call center agents will get in touch with you shortly to confirm all the booking details.
What is the lead time for booking a driver?
Bookings should be made 48 hours before your preferred booking date. Less than 48 hours, subject to driver's availability. For inquiries please call our hotline at +639198711169 & +639158143206.
How much does it cost to book a driver?
For non-Fastlane members, Driver on Demand costs P 1,999 inclusive of 8 hours of booking and Beepbeep Fastlane Card. For Fastlane cardholders, Driver on Demand starts at P1,800.
A fee of P160 is charged for every additional hour. The maximum booking time is 15 hours. For trips over 15 hours, please call our hotlines to inquire.
Do you offer car rental services?
No. As of now, we only offer driver services.
Can you drive my car when it's number coding?
No.
Can the driver drive my car without supervision?
Yes. Our drivers can drive without supervision. So you can let our drivers pick up or deliver your car on their own.
Can the driver drive me to multiple stops?
Yes. Our drivers may drive you anywhere within your booked number of hours.
Where is the service available?
Currently, service is available within NCR pickup and Drop-off. For outside NCR subject to pay adjustment. Please call our hotlines for inquiries.
How can I pay?
Driver on Demand payment is Online. Once booking details are completed. We will send a payment link via email and SMS. No payment no booking confirmation policy.
What is your cancellation protocol?
A minimum of 24hrs is free to reschedule and less than 24 hours of payment is void.
How do we confirm that the identity of the designated driver is legitimate?
After all, details have been confirmed by our call center agent, you will then receive an email containing your designated driver’s company ID and driver’s license. During the day of your booking, the designated driver will present you with the same identifications that you’ve received via email.
Are both the car and passengers insured?
For accidents that will happen while the car is in our custody, beepbeep.ph will have shared liability with the owner. This, of course, will be bound by terms and conditions that will differ depending on the situation. Before the ride starts, the passenger will be given a waiver to sign in agreement with the terms and conditions.
How can we be sure that this service is safe?
1. All of our drivers go through a strict screening process and are all regular employees of the company.
2. They are professional and trained to drive different vehicle types.
3. Our drivers also go through regular drug testing and physical examinations.
4. All drivers are fully vaccinated.
5. Our driver should be wearing a face mask and face shield and maintain social distancing for the safety of both parties.
(Additional RT PCR Testing is optional and will be shouldered by the client.)
Well, there you have it, our Driver on Demand FAQs. All your most asked questions are answered. So, we hope you give this service a try. Just book through the website or give us a call via the hotline and see how Driver on Demand can help you start your amazing journey.
Book now at https://beepbeep.ph/ or call our hotlines at +639198711169 & +639158143206!
How can I book a Maintenance Valet Service?
For bookings, please go to https://beepbeep.ph/ or call our mobile hotlines +639198711169 & +639158143206. One of our call center agents will get in touch with you shortly to confirm all the booking details.
What is the lead time for Maintenance Valet Service?
Bookings should be made 48 hours before your preferred booking date. Less than 48 hours, subject to driver's availability. For inquiries please call our hotline at +639198711169 / +639158143206.
Where is the service available?
Currently, service is available within NCR pickup and Drop-off. For outside NCR subject to pay adjustment. Please call our hotlines for inquiries.
How do we confirm that the identity of the designated driver is legitimate?
After all, details have been confirmed by our call center agent, you will then receive an email containing your designated driver’s company ID and driver’s license. During the day of your booking, the designated driver will present you with the same identifications that you’ve received via email.
How early can you pick up the car?
As early as 6:00 AM and deliver it until 9:00 PM
Can you drive my car when it's Number coding?
No.
If my car is to be pick-up today, will it be delivered to me on the same day?
That will depend on the car's issue. If it's a regular PMS and was delivered in the morning to the casa. Usually, the car gets released the same day. For major repairs, we still need confirmation from the casa.
Why do we ask for an OR/CR in the Vehicle?
As mandated by the law, which states that an unregistered car cannot be driven on public roads. This is to ensure the protection and security of motorists and road users in the event of an accident
What if my car gets into an accident while beepbeep.ph driver is driving it, who will pay for the damages?
Should it be deemed that the driver is at fault during custody, beepbeep.ph will cover the damages.
What is your cancellation protocol?
A minimum of 24hrs is free to reschedule and less than 24 hours of payment is void.
How can I pay?
Maintenance Valet payment is through Online. Once booking details are completed. We will send a payment link via email and SMS. No payment no booking confirmation policy.
How can we be sure that this service is safe?
1. All of our drivers go through a strict screening process and are all regular employees of the company.
2. They are professional and trained to drive different vehicle types.
3. Our drivers also go through regular drug testing and physical examinations.
4. All drivers are fully vaccinated.
5. Our driver should be wearing a face mask and face shield and maintain social distancing for the safety of both parties.
(Additional RT PCR Testing is optional and will be shouldered by the client.)
How do I get Roadside Assistance?
You can book on our website https://www.beepbeep.ph/ or call our mobile hotlines +639198711169 & +639158143206.
Is Roadside Assistance 24/7?
Currently, our services are 24/7 but our customer service is from Monday to Friday 8am to 5pm.
Do you accept scheduled RSA?
Yes.
What services does Roadside Assistance offer?
We offer the following assistance:
Where is the service available?
Service is available Nationwide
How long would it take to service my car?
The estimated time will be 30-45mins depending on traffic conditions.
How much does Roadside Assistance cost?