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Terms and Conditions

The following Terms and Conditions (in addition to the documents referred to herewith) govern your use of our website and its related sites, services, applications, and tools. By using beepbeep.ph you confirm that you understand these Terms and Conditions and that you agree to abide by them. This document supersedes Terms and Conditions listed on all previously dated documents.

Please read the Terms carefully and if you do not accept the Terms, do not use the Website.

We may need to change the Terms from time to time for a number of reasons (including to comply with applicable laws and regulations, and regulatory requirements). Any minor or insubstantial changes may be made at any time and you are advised to review the Terms on a regular basis. The most up to date Terms will be available on the Website. All major changes will be notified to you in advance of such changes taking effect. If any change is unacceptable to you, you should cease using the Website and/or close your account. If, however, you continue to use the Website after the date on which the changes to the Terms come into effect, you will be deemed to have accepted those changes.

Reference to "you", "your" or the "customer" is a reference to any person using the Website or the services of beepbeep.ph or any registered customer of beepbeep.ph.

Personal Details

All activity on www.beepbeep.ph are logged and monitored in order to help us keep your personal information safe and secure. beepbeep.ph fully complies with the Data Privacy Act 2012 Republic Act No. 10173. By using our website, you agree to the collection, use and transfer of the information you provide to us in conjunction with the terms of this Privacy policy. A full copy of our Privacy Policy can be found here.


Information About beepbeep.ph


Who We Are

You are contracting with beepbeep.ph (Beep88 Technological Ventures, Inc.), a company registered in the Philippines with Company Registration Number CS201732662. The office registered is Unit 309A ICITE Building Cyberpark Eastwood City, Fourth District Bagumbayan, Libis, Quezon City, 1200, Metro Manila. References to "beepbeep.ph", "we", "our" and "us" throughout the Terms and Conditions refer to this Company.

Company License and Compliance to Laws and Regulations

Our company is Vat Registered and compliant of all licenses required by applicable laws and regulating bodies in its operation.

Contacting Us

  • Email at support@beepbeep.ph
  • Telephone Admin on (02) 727 6950
  • Write to us at our Head Office: 309A ICITE Building Cyberpark Eastwood City, Fourth District Bagumbayan, Libis, Quezon City, 1200

General Terms and Conditions

  1. Terms
    By accessing this website, you are agreeing to the Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. The materials contained in this website are protected by applicable copyright and trademark law. Any violations you commit according to the existing laws, rules and regulations when using our website shall be your sole responsibility.

  2. Use License
    Permission is granted to temporarily download one copy of the materials (information or software) on beepbeep.ph website for personal, non-commercial transitory viewing only. This is the grant of a license to use only, not a transfer of title, and under this license you may not:

    • modify or copy the materials;
    • use the materials for any commercial purpose, or for any public display (commercial or non- commercial);
    • attempt to decompile or reverse engineer any software contained on beepbeep.ph website;
    • remove any copyright or other proprietary notations from the materials; or
    • transfer the materials to another person or "mirror" the materials on any other server.
    • use the materials for purposes other than it is intended for.

    This license shall automatically terminate if you violate any of these restrictions and may be terminated by beepbeep.ph at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format. This right to terminate may extend to the banning of your IP address when accessing our website.

  3. Disclaimer
    The materials on beepbeep.ph website are provided "as is". beepbeep.ph makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, beepbeep.ph does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

  4. Limitation
    In no event shall beepbeep.ph or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on beepbeep.ph Internet site, even if beepbeep.ph or a beepbeep.ph authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

  5. Revisions and Errata
    The materials appearing on beepbeep.ph website could include technical, typographical, or photographic errors. beepbeep.ph does not warrant that any of the materials on its website are accurate, complete, or current. beepbeep.ph may make changes to the materials contained on its website at any time without notice. beepbeep.ph does not, however, make any commitment to update the materials.

  6. Links
    beepbeep.ph has not reviewed all of the sites linked to its Internet website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by beepbeep.ph of the site. Use of any such linked website is at the user's own risk.

  7. Site Terms of Use Modifications
    beepbeep.ph may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

  8. Governing Law
    Any claim relating to beepbeep.ph website and application shall be governed by the laws of the Republic of Philippines without regard to its conflict of law provisions.

User Feedback

If you share or send any ideas, suggestions, changes or documents regarding beepbeep.ph existing business ("Feedback"), you agree that (i) your Feedback does not contain the confidential, secretive or proprietary information of third parties, (ii) beepbeep.ph is under no obligation of confidentiality with respect to such Feedback, and shall be free to use the Feedback on an unrestricted basis (iii) beepbeep.ph may have already received similar Feedback from some other user or it may be under consideration or in development, and (iv) By providing the Feedback, you grant us a binding, non- exclusive, royalty-free, perpetual, global license to use, modify, develop, publish, distribute and sublicense the Feedback, and you irrevocably waive, against beepbeep.ph and its users any claims/assertions, whatsoever of any nature, with regard to such Feedback.

Please provide only specific Feedback on beepbeep.ph existing products or marketing strategies; do not include any ideas that beepbeep.ph policy will not permit it to accept or consider.

Notwithstanding the abovementioned clause, beepbeep.ph or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works (“Submissions”) in any form to beepbeep.ph or any of its employees. The purpose of this policy is to avoid potential misunderstandings or disputes when beepbeep.ph products or marketing strategies might seem similar to ideas submitted to beepbeep.ph. If, despite our request to not send us your ideas, you still submit them, then regardless of what your letter says, the following terms shall apply to your Submissions.

Terms of Idea Submission

You agree that: (1) your Submissions and their Contents will automatically become the property of beepbeep.ph, without any compensation to you; (2) beepbeep.ph may use or redistribute the Submissions and their contents for any purpose and in any way; (3) there is no obligation for beepbeep.ph to review the Submission; and (4) there is no obligation to keep any Submissions confidential (5) you willfully shared to beepbeep.ph all content and information in your Submission, waiving all rights you may have, including future claims for Intellectual Property, on its contents.

Advertising

Some of the Services are supported by advertising revenue and may display advertisements and promotions. These advertisements may be targeted to the content of information stored on the Services, queries made through the Services or other information. The manner, mode and extent of advertising by beepbeep.ph on the Services are subject to change without specific notice to you. In consideration for beepbeep.ph granting you access to and use of the Services, you agree that beepbeep.ph may place such advertising on the Services.

Part of the site may contain advertising information or promotional material or other material submitted to beepbeep.ph by third parties or Users. Responsibility for ensuring that material submitted for inclusion on the beepbeep.ph Platform or mobile apps complies with applicable international and national law is exclusively on the party providing the information/material. Your correspondence or business dealings with, or participation in promotions of, advertisers other than beepbeep.ph found on or through the beepbeep.ph Platform and or mobile apps, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely between you and such advertiser. beepbeep.ph will not be responsible or liable for any error or omission, inaccuracy in advertising material or any loss or damage of any sort incurred as a result of any such dealings or as a result of the presence of such other advertiser(s) on the beepbeep.ph Platform and mobile application.

Appointment Bookings / Book an Appointment

  1. Appointment Booking
    The user can make a request for booking a schedule at a listed car shop partner, offering car service reservation via beepbeep.ph platform and related mobile or software application and such booking will be confirmed to a user by email, short message service (“SMS”) and/or by any other means of communication only after the car shop partner accepts and confirms the booking. The availability of a booking is determined at the time a user requests for a booking service. By using the beepbeep.ph appointment bookings, users agree to receive booking confirmations by email SMS and/or by any other means of communication after booking an appointment through beepbeep.ph.

  2. Fees:
    beepbeep.ph may charge booking fee (“Booking Fee”) from the user upon availing the beepbeep.ph booking appointments. Any payment for the services availed from beepbeep.ph shall be first applied for the Booking Fee where the same is applicable. This Booking Fee shall be adjusted by the car shop partners against the total bill for the items consumed by the user at such car shop. Any balance amount remaining to be paid after deduction of the Booking Fee from the car shop bill shall be payable by the user. The user shall also be liable to pay any additional charges and/or applicable taxes that may be applicable to the transaction. In the event of any change in the amount of the Booking Fee after the payment is made by the user, the amount of the Booking Fee already paid by the user will be applicable. The user may be required to furnish the payment instrument at the car shop from which payment has been made for identification purposes.

  3. Modifications & Cancellations:
    Any request for modification of the confirmed booking will be subject to acceptance of the same by the car shop. beepbeep.ph will use its best endeavors to keep the user informed of the status of the booking. For bookings where Booking Fee is not applicable, the user may cancel such booking twelve (12) hours in advance from the scheduled booking time. A confirmed booking for which Booking Fee has been charged from a user, modification option will not be available, however the user is required to cancel the confirmed booking twenty-four (24) hours prior to the scheduled booking time to avail the refund. Unless otherwise provided herein these Terms, beepbeep.ph shall refund the Booking Fee to the user within seven (7) working days from the date of such cancellation. However, beepbeep.ph reserves the right to retain the Booking Fee in the event the user fails to cancel the booking within the estimated timeframe mentioned herein above.

  4. Late Arrivals:
    beepbeep.ph advises the users to arrive 10 minutes in advance of the scheduled booking time. The car shop reserves the right to cancel your booking and allocate the schedule to other guests in case of late arrivals and beepbeep.ph shall in no manner be liable for such cancellation initiated by the car shop. beepbeep.ph hereby reserves its right to retain the Booking Fee paid by the users, in the event the user is late by more than 10 minutes from the scheduled booking time and/or fails to show up at the car shop.

  5. Dispute
    In the event the car shop fails to honor the confirmed booking or in case of any other complaint or dispute raised by the user in relation to the booking, the user shall raise such disputes with beepbeep.ph within 30 minutes from the scheduled booking time at the helpline numbers as provided herein below. Upon receipt of such complaint or dispute, beepbeep.ph will make reasonable efforts to verify the facts of such complaint/ dispute with the car shop and may at its sole discretion initiate the refund of the Booking Fee to such user.

  6. Personal Information:
    Users will be required to share certain personal information with beepbeep.ph and/or the car shop including but not limited to their name, phone number, email address, plate number and car model in order to avail the appointment bookings and the user hereby permits beepbeep.ph to share such personal information with the car shop for confirming such user’s booking and/or such other communication relating to but not limited to the beepbeep.ph appointment bookings or any promotions by the car shop. beepbeep.ph will use these details in accordance with the Privacy Policy published here. beepbeep.ph will share your personal information with the car shop for the purpose of your reservation. However, notwithstanding anything otherwise set out herein, beepbeep.ph shall in no manner be liable for any use of your personal information by such shops for any purpose whatsoever.

  7. Additional Request:
    In the case of any additional request added by the user at the time of the booking, the same will be communicated to the car shop by beepbeep.ph and confirmed to the user basis car shop’s response. While beepbeep.ph will take all the care to ensure timely communication of these requests to both the user and the car shop, the liability to fulfill the request lies solely with the car shop and beepbeep.ph shall in no manner be liable if the car shop does not honor any of the confirmed additional requests of the users.

  8. Call Recording:
    beepbeep.ph may contact via telephone, SMS or other electronic messaging or by email with information about your beepbeep.ph appointment bookings or any feedback thereon. Any calls that may be made by beepbeep.ph, by itself or through a third party, to the users or the car shop pertaining to any booking requests of a user may be recorded for internal training and quality purposes by beepbeep.ph or any third party appointed by beepbeep.ph.

  9. Liability Limitation:
    Notwithstanding anything otherwise set out herein, beepbeep.ph shall in no manner be liable in any way for any in-person interactions with the car shop as a result of the booking or for the User’s experience at the car shop or in the event a car shop does not honor a confirmed booking. beepbeep.ph is only a platform connecting users to the car shops and shall not be liable for any acts or omissions on part of the car shop including deficiency in service, quality of service, time taken to complete a service or any other experience of the user.

Messaging Hotline: 0999 221 6347

Support email: support@beepbeep.ph.

Service Valet Terms of Use

  1. The completion of a booking and the subsequent receipt of a confirmation email signed documents and/or recorded calls for a car service: repairs, maintenance, and installations by the partner shops of beepbeep.ph constitutes a binding contract between the Customer and beepbeep.ph and/or its merchant partner pertaining to the said service.

  2. All person(s) using either the beepbeep.ph website or calling beepbeep.ph by phone to make a booking should be at least 16 years of age.

  3. By using this service, it is understood that the customer has a valid registration of the vehicle.

  4. beepbeep.ph will not be liable for loss of personal belongings in the vehicle.

  5. beepbeep.ph is covered by insurance and will only be liable for the damages incurred while in custody of beepbeep.ph personnel. Vehicle Inspection Forms (VIF) will identify the vehicle status from owner or shop.

    • In case of an accident, the owner’s insurance premium is not affected

    • Insurance of beepbeep.ph will cover the damages to vehicle and/or properties or person affected.

  6. beepbeep.ph partner shops shall provide the customer with detailed costing information of their car servicing before any work is started. All work and costs, including additional work following a garage survey, and/or transport must be approved by the customer before said work is carried out. beepbeep.ph serves as liaison to ensure confirmation on both parties are recorded.

  7. The cost of the service fee of beepbeep.ph partners shall be at the full account of the customer only. beepbeep.ph shall not in any way be responsible for any balance that the customer may incur in the transaction.

  8. beepbeep.ph does not accept any liability for damage, losses or theft resulting from the storage of customer vehicles at a designated garage requested by the customer.

  9. As a customer, you are entitled to cancel a booking or request a day before the pick-up date. This can be done by contacting us via our messaging hotline 0999 221 6347 or email us at support@beepbeep.ph.

  10. beepbeep.ph offers vehicle pick-up and delivery for merchant partners listed at the website. The target vehicle pick-up and delivery time is between 7am and 7pm. If unforeseen circumstances cause the vehicle to be collected/delivered outside these times, the customer shall be updated by a beepbeep.ph representative. If your vehicle is undrivable then recovery will need to be arranged. If desired, beepbeep.ph can provide quotations for the cost of vehicle recovery from the nominated collection address. Alternatively, this can be arranged independently either with your insurance provider or a vehicle recovery company of your choosing. Vehicle recovery is not included within our up and delivery service or also known as Service Valet.

  11. beepbeep.ph is not liable for any loss, damage or delay in the services it provides should such services be subject to: an act of God, industrial action such as strikes or government disputes, factors outside the control of beepbeep.ph and unforeseeable events.

  12. Where applicable – beepbeep.ph adhere to relevant Health & Safety legislation.

  13. Should any complaint arise, customer must contact beepbeep.ph first to identify liabilities.

  14. Should the complaint identified pertains to the car servicing performed by the merchant partners of beepbeep.ph, customer may seek assistance from beepbeep.ph to provide any relevant material such as call recording, confirmation email, booking records, etc.

  15. beepbeep.ph endeavors to resolve all disputes amicably and professionally within a 28-day period. Should the process of resolution take longer than this, beepbeep.ph will notify the customer accordingly.

Service Valet Payments

  1. Payments for Service Valet will only be charged upon pick-up and/or delivery of the vehicle.

  2. There are no refunds for service valet services. If such booking is cancelled, the customer may reschedule the service valet only once, after which the valet service fee shall be considered consumed.

  3. Billing paid for the partner shops coursed through beepbeep.ph are pre-approved by the customer and confirmed through a phone call, email or any messaging platforms used by beepbeep.ph. Therefore, no such refunds shall occur once the car has been serviced.

Roadside Assistance Terms of Use

  1. Customer agrees to the terms and conditions of beepbeep.ph providers / partners.

  2. beepbeep.ph is not liable for any damage or losses. However, beepbeep.ph will provide necessary steps to investigate and assist in the resolution of such complaint with its provider.

  3. The vehicle does not exceed 3,500 kilograms in weight

  4. The vehicle is not used for public transport of persons

  5. The customer is entitled to cancel the service within Five (5) minutes upon confirmation of request.

  6. Should the provider has dispatched their roadside assistance team, refund will be made minus cost incurred by the provider.

  7. Area coverage is within Metro Manila only.

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