Hello August!! Few months to go before the rainy season ends and heavy rainfall is still upon us. It is this very season that motorists need a car care center more than ever, a few extra hands are needed to properly maintain their four-wheeled pals for any unexpected situations.
Be the Knight in Shining Armour for the Damsels in Distress
As business owners, you need to understand a few things that can affect your business immensely during this season. One, your customers (existing or future) are experiencing some problems or potential ones. Two, these are problems that you might be able to help with. Three, we, in beepbeep.ph, are here to help you become the knight in shining armour these car owners are looking for – especially during this season. Find out how:
Let’s treat your customers like the love you have been trying to find. So, like any relationship, the first step is always to reach out. To develop a connection, you have to make the first move. So, why don’t you send your customers a simple text message? Maybe an e-mail? Anything would work fine, as long as you show them that you are truly interested, you remember and that you care.
Okay, now that we have established that connection. You have to be visible. A relationship won’t work well if you’ve ghosted the other person. Selling a service or upselling a new seasonal promotion is easy once you get them to “go home” with you. Let’s say you’ve come up with your “Wet Weather Treat”, how are you able to sell it without having great online visibility? Pick that wingman who can help you sell yourself and what you can offer.
Now, it’s time to go out on a date. Well, how are you going to get them (your customers) out of the house with this rain? You are in luck! Don’t forget that we offer car pick-up and delivery for those who can’t take their cars to the shop. In this way, no matter how strong the rain is, you know they can show up for your “date” in your car care center.
We all want a long-lasting relationship no matter what we say. It’s the same in business, you want your customers to stay loyal with you. How do you achieve that? Why don’t you try creating a special package for these loyal customers? During this season, a lot of them need to get their brakes, windshield wipers, tires, and a whole lot more checked. So create an offering they can’t resist. Once you have that offer, promote it! Show the world how much you love them – post it on social media.
Keep the fire burning. Send them some “love” notes from time to time. Once they have availed of your seasonal promo, send a follow-up message. Check on how they are and if they need anything else.
Now, sit back, relax and see where this “relationship” goes. It might take you into great heights! Your car care center might go viral for showing great customer service to your valued clients.
Stay safe and dry everyone!